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Customer Care Team

 

 

PREMIER Bankcard Wins Sales & Customer Service Awards

PREMIER Bankcard has been recognized with four international awards for its excellence in customer service. The team won Gold, Silver, Bronze and a People’s Choice Stevie® Award at the 18th annual gala held in Las Vegas, NV, on April 12, 2024.

 

PREMIER Bankcard was awarded a Gold Stevie® and the People’s Choice for Customer Service Department of the Year - Financial Services Industries. The Customer Service team was also recognized with a silver award for Customer Service Management Team of the Year.  The Credit Review team received a Silver Stevie® as Back-Office Customer Service Team of the Year- Financial Services Industries, and the Collections team brought home a bronze award for Back-Office Customer Service Team of the Year.

 

"It was an honor to represent PREMIER Bankcard, our employees, and our customers at the Stevie Awards” said PREMIER Bankcard SVP, Card Services Jennifer Olson. “I'm truly in awe of the purpose driven care, dedication and support the team exhibits each day for our customers and our communities."

 

This is the third year in a row that PREMIER Bankcard has been internationally recognized. More than 2,300 nominations from 44 nations and organizations of all sizes and in virtually every industry, were considered in this year’s competition. Winners were determined by the average scores of more than 200 professionals worldwide on seven specialized judging committees.

 

About PREMIER Bankcard 

PREMIER Bankcard is the nation's 14th largest issuer of Mastercard® credit cards, serving more than four million customers nationwide. The company is headquartered in Sioux Falls, South Dakota, with national award-winning contact centers in Sioux Falls, Watertown, Huron, and Dakota Dunes. Together with First PREMIER Bank, PREMIER Bankcard supports nearly 700 local and regional non-profits and events, and employees annually give an average of 30,000+ volunteer hours. Since 1995, PREMIER, its founder and its leadership have given nearly $3 billion back to the state of South Dakota. Learn more about PREMIER at firstpremier.com. AA/EOE.

 

About The Stevie® Awards

The Stevie® Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®.

Learn more about the Stevie Awards at StevieAwards.com.